Privacy Policy – EZ Cover (a trading name of Catalina Spas Ltd)
Effective Date: 1st January 2026
EZ Cover (“we”, “our”, “us”) is a trading name of Catalina Spas Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.ez-cover.co.uk (the “Website”).
1. Information We Collect
We may collect the following types of personal information:
· Name, email address, and phone number (via contact forms, enquiries, or orders)
· Billing or delivery information for orders
· Any other information you voluntarily provide
We also automatically collect non-identifiable information such as:
· IP address
· Browser type and version
· Pages visited on our website
2. How We Use Your Information
We use your information to:
· Respond to your enquiries and provide our services
· Process orders, payments, and deliveries
· Improve our website, services, and user experience
· Comply with legal obligations
We will never sell your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third parties only if necessary to provide our services, such as:
· Payment processors
· Delivery companies
· IT and website hosting providers
We ensure all third parties comply with applicable data protection laws.
4. Cookies
Our website uses cookies to improve user experience. Cookies may track your usage for analytics, but they do not identify you personally. You can choose to disable cookies in your browser, but some features may not function correctly.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorized access.
6. Your Rights
Under UK data protection law, you have the right to:
· Request access to your personal data
· Request correction of any inaccurate data
· Request deletion of your data
· Object to the processing of your data
· Request transfer of your data
To exercise your rights, please contact us at sales@catalinaspas.co.uk
7. Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
EZ Cover (a trading name of Catalina Spas Ltd)
Downs Farm, Gomeldon, Salisbury, SP4 6JZ
Email: sales@catalinaspas.co.uk
Phone: 01980 616800